CRM for SMEs 🏆 – Job Offers Online

CRM for SMEs 🏆

No one is unaware that the main advantage of a small business compared to large ones is a more personal treatment of its customers. However, to continue to maintain this wonderful advantage, it is essential to have a good CRM for SMEs.

For this reason, in this post we are going to present you with a selection of the best CRMs for small businesses .

So you can quickly choose the tool that helps you personalize your interactions with customers and manage every detail of your relationship with them.

In this way you make sure to retain, build loyalty and increase the satisfaction of your consumers. The true treasure of your business.

Suma CRM: the best free CRM in Spanish

Comparison Table: Top 10 CRM for SMEs

It is possible that with so many alternatives to choose a CRM for a small business you are overwhelmed. Do not worry. It's normal.

That is why we have created the following comparative table.

Here you will find without a doubt the best CRM for SMEs on the market at the moment.

Check out:

SME CRM Punctuation Cost Month Ideal for: Assessment
1st Hubspot CRM

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

93
93%
FREE

💲

0$

Companies looking for a completely free and unrestricted CRM application. ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐ Features ⭐⭐⭐⭐⭐
Usability ⭐⭐⭐⭐⭐ Support
2º Pipedrive

👍 Usable
🙋 Popular
☁️ Cloud
🇪🇸 Español

92
92%
FREE TRIAL

💲💲

15$-75$

Teams who want an easy-to-use, visual sales funnel CRM to manage product or service sales. ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐⭐ Features ⭐⭐⭐⭐⭐
Usability ⭐⭐⭐⭐⭐ Support
3rd Teamleader

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

92
92%
FREE TRIAL

💲💲💲

25$-150$

Easy-to-use CRM software with built-in billing and project management ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐ Features ⭐⭐⭐⭐⭐
Usability ⭐⭐⭐⭐⭐ Support
4th Freshsales

🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

91
91%
FREE

💲

0$-79$

B2B companies who want a flexible, robust and competitively priced CRM with call recording. ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐⭐ Features ⭐⭐⭐⭐
Usability ⭐⭐⭐⭐⭐ Support
5th Zendesk Sell

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

88
88%
FREE TRIAL

💲💲💲💲

19$-199$

Companies looking to improve the productivity of their sales force through a mobile CRM with email integration features (including Gmail) and call dialing and recording options. ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐⭐ Features ⭐⭐⭐⭐
Usability ⭐⭐⭐⭐⭐ Support
6th Zoho CRM

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

87
87%
FREE

💲💲

0$-100$

Organizations that want a robust CRM with social media integration and order management tools ⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐ Features ⭐⭐⭐⭐
Usability ⭐⭐⭐⭐ Support
7º Salesforce

👍 Usable
🙋 Popular
☁️ Cloud
🇪🇸 Español

87
87%
FREE TRIAL

💲💲💲💲💲

25$-300$

Businesses looking for a future-proof, customizable, and scalable platform with built-in AI and automatic updates. ⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐⭐ Features ⭐⭐⭐⭐
Usability ⭐⭐⭐⭐ Support
8th Agile CRM

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

86
86%
FREE

💲

0$-50$

SMEs that need a CRM platform with Marketing Automation and Customer Service and are looking to take a leap in customer relationship management. ⭐⭐⭐⭐⭐
Quality/Price
⭐⭐⭐⭐⭐ Features ⭐⭐⭐⭐⭐
Usability ⭐⭐⭐⭐ Support
9º SumaCRM

👍 Usable
🙋 Popular
☁️ Cloud
🇪🇸 Español

78
78%
FREE TRIAL

💲💲💲💲

49$-199$

Organizations looking for a simple CRM, easy to use but with 100% support in Spanish ⭐⭐⭐
Quality/Price
⭐⭐⭐⭐ Features ⭐⭐⭐⭐⭐
Usability ⭐⭐⭐⭐ Support
10º Insightly

👍 Usable
🙋 Popular
💰 Cheap
☁️ ​​Cloud
🇪🇸 Spanish

78
78%
FREE

💲💲

0$-99$

Small businesses that want a CRM to manage standard or recurring projects and G Suite integration ⭐⭐⭐⭐
Quality/Price
⭐⭐⭐ Features ⭐⭐⭐⭐
Usability ⭐⭐⭐ Support

The best thing about this list of CRM for SMEs that you just saw is that they all stand out for being:

  • Affordable.
  • Easy to use.
  • They lack learning curves.
  • Easy to configure.

And of course, they have all the necessary functionalities to guarantee a correct management of the interactions with your clients, allowing you to scale that personal touch that you put in your business.

What is the best CRM for an SME

Based on the data we handle, we believe that these are the best CRM candidates for an SME:

🥇 Hubspot CRM: the best CRM for small businesses

Free Hubspot CRM

HubSpot CRM is easy to use, simple and free, but it has the basic features to work as a CRM. Plus, take advantage of HubSpot's database of over 20 million companies to automatically populate information about any person or team you add to your CRM. Simply enter your contact's company email or domain and Hubspot will take care of the rest. It is possible to synchronize your email account, record notes, create tasks and schedule meetings. It can even be integrated with the forms on your website to incorporate new prospects into the tool. Lets you organize the main dashboard view of contacts as a list or as a kanban-style work funnel.

Its weak point:  there comes a time when the tool will fall short for your needs and it will be necessary to integrate Hubspot payment modules, which will force you to work under its ecosystem. Even so, it is the best tool to get started in the world of CRM.

The best: You  are facing a 100% free solution without limitations of use that stands out for its ease of use.

Ideal for:  Small businesses, small sales teams, or freelancers who need to manage a long list of contacts.

🥈PipeDrive: the CRM for SMEs that need to visualize their sales funnel

pipedrive screenshot

Pipedrive is a CRM that focuses exclusively on the sales process of your company. Therefore, it is great to multiply the productivity of your small sales team. This CRM organizes your sales funnel in a Kanban style so that you can see all stages of your company's sales process at a glance. In this way, you can have a detailed view of the new prospects contacted, which clients are about to close a deal or which deals may be lost.

Weak point: if you are looking for a CRM to automate marketing actions and customer service, this is not the best option

The best: it is a simple, easy to use and 100% operational CRM designed to speed up the sales process.

Ideal for:  small businesses looking to boost their sales department through a simple, inexpensive, and easy-to-use tool.

🥉 Teamleader: the only one with project manager and billing

Teamleader Online CRM

Teamleader is a CRM designed with the needs of a small business in mind. It has a simple CRM to which it is possible to integrate a customer service, a project management module and invoicing of customer orders.

Weak point: It is a young development that still lacks the elements to completely automate the most tedious tasks of the sales force.

The best: Teamleader is an affordable, easy-to-use CRM that has no learning curves. Something your team will appreciate.

Best for:  Startups that need a tool to manage customer contacts, automate payment, and manage projects at the same time.

🏅 Freshsales: The CRM for Growing Startups

Freshsales is a complete CRM solution designed for B2B companies that offers a free plan (Sprout) among its subscription plans for small companies that need to try it. It has good integrations and its paid plans have very competitive prices that range from €12 per month to €49 per month per user

Weak point:  It lacks modules for customer service and marketing automation included in its plans, so they must be purchased separately from Freshworks.

The best:  you can make calls and send emails without leaving the application, even with the free plan, something that will multiply the productivity of your team. You can have up to 10 users, along with unlimited contacts and support without going through the box.

Best for:  Small, growing businesses with long sales cycles who need to thoroughly control every step of the sales process.

🏅 Agile CRM: the customizable CRM for SMEs

Agile CRM is an all-in-one CRM software that brings together sales force automation, marketing, and customer service in a single window. At the same time, it offers many of the features of the great CRM platforms but without breaking the bank. In addition, no matter what sector you are in, you will be able to make use of a wide range of functions to better manage your business, such as free access to: 50,000 contacts, personalized data fields, Lead Scoring, unlimited Offers, tasks and documents, Appointment Scheduling, Email Tracking, Two-Way Email Integration and Integrated Phone from the app.

Weak point: it does not have a nice user interface and the customer service can be improved.

Best:  Agile CRM's free CRM allows  up to 10 users, along with unlimited 50,000 contacts and support to set it up, making it a great option for a growing sales team.

Ideal for:  small companies that do not want to give up anything and are looking for the maximum benefits at the best price.

How to choose a CRM software for an SME

No two businesses are the same.

Each company sells in a certain way.

And that's what makes it hard to say which CRM app is best for everyone.

Some will focus their strategy by capturing prospects and cold calls, while others will take advantage of email marketing and capturing "leads" through their website.

The list is endless…

However, there are several common points among small businesses that you should be aware of before selecting a CRM.

Specifically, try to choose a solution:

  • Economic: this is why in our selection options with low-budget plans have prevailed, even free, so that it is much easier for you to make your investment profitable and do not hurt your pocket.
  • Easy to learn:  in your company you don't have time to discover how to master complex tools full of features. For this reason, we have only chosen those that are already deployed and that anyone can learn to handle in 24 hours. No need to be a CRM expert or ICT engineer.
  • Customizable:  within these applications it is possible to activate or deactivate the functionalities at the click of a button without the need to program, so that, at a given moment, it will be very easy for you to eliminate those that are less useful for your business at that moment in order to reactivate them when is really necessary. That way you won't waste time.
  • Good customer support: a must for your small business. Given that you have the right employees, it is useful to have an agile, efficient and fast support that gives you the necessary help to get the application up and running.
  • Integrable:  Good CRMs never work in isolation and are capable of integrating with other applications. This is especially true for small businesses, where limited resources make it necessary to adopt very flexible applications that, when coupled with each other, increase the value of the system as a whole.
  • Flexible:  Small companies, lacking differentiated roles, need more flexible CRM applications that allow them to group customer service, marketing automation and sales force functions under their umbrella without changing applications and sharing resources.
  • Scalable – As a final requirement, in the event that your company experiences rapid growth, your CRM software needs to be able to scale with your business over the years so that you are not forced into a migration that has you starting over from zero.

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